Warranty

At Adventure Hydration, we stand behind the quality of our products and are committed to ensuring that you’re completely satisfied with your purchase. We offer a 1-year warranty on all our products to give you peace of mind.

Warranty Coverage:

• This warranty covers manufacturing defects and issues that occur during normal use of the product within 1 year from the original purchase date.
• If your product is found to be defective due to materials or craftsmanship, we will repair or replace it at no additional cost to you.

What is not covered:

• Damage caused by misuse or abuse (e.g., improper care, accidents, or neglect).
• Normal wear and tear (e.g., scratches, fading, etc.).
• Cosmetic damage that does not affect the functionality of the product.
• Products that have been altered, modified, or repaired by someone other than Adventure Hydration.

How to make a claim:

• Contact Us: If you believe your product is defective, please reach out to us within the 1-year warranty period.
• Provide Proof of Purchase: A copy of your receipt or order number will be required.
• Product Inspection: Our team may request photos or a description of the issue for an initial evaluation.
• Return Process: If your claim is approved, we will provide instructions on how to return the product for repair or replacement. Return shipping costs are covered by us for warranty claims.

Warranty limitations:

• This warranty is non-transferable and only applies to the original purchaser of the product.
• Adventure Hydration reserves the right to determine whether the defect is covered under the warranty and may offer a repair, replacement, or refund at our discretion.

We strive to make sure you’re happy with your product, and we’ll do everything we can to resolve any issues that arise within the warranty period.

Thank you for choosing Adventure Hydration! If you have any questions about our warranty policy or need further assistance, don't hesitate to contact us.